THE FACTS ABOUT ONLINE DUES PAYMENTS
Paying homeowner dues has never been easier than right now! In addition to the many payment options available up until now, homeowners can now pay association dues 24 hours a day, 7 days a week online! We have compiled some of the most frequently asked questions about online payments through your management company:
Why should I pay online?
- Here are 4 good reasons why you should pay online:
- It’s simple – Setting up an account is as easy as entering in your personal information. After that, you are ready to go!
- It’s safe – All transactions are 128-bit encrypted for your security and peace of mind.
- It’s fast – Once your account is initially set up, you can pay dues in less than two minutes!
- It’s convenient – You can make an online payment 24 hours a day, 7 days a week, 365 days a year with the exception of any unforeseen technical problems that prevent this service being available.
What payment options are available?
You can pay your dues using your Visa, MasterCard, American Express or Discover cards. Additionally, you can pay via your standard checking account using e-checks.
What security measures are in place?
Your personal information is encrypted and stored on a secure server under a login and password that you define. This information is completely separate from your community web site profile, and can be changed by you at any time. The transmission of credit card or bank account information takes place over a secure connection.
How much does it cost?
The Payment Options are:(Credit Card -3% of the amount charged) (E-Check-Payment $2.00)
Once I pay online, do I have to pay online every month?
No. This service is available for your convenience. If you pay online this month, you can send a check next month. There are no automatic payments unless you specifically define them, so you remain in control.
When will the funds be deducted from my account?
A payment may take up to 5 business days before it appears on your account. However, payments will typically be processed within 48 hours.
How do I setup my account?
The platform for online payments is ComWeb. Through ComWeb you will have access to your payment history, update your profile, e.g., change your mailing address, email, phone number. Owners will have to register in the Owner Portal “ComWeb” to make online payments.
NOTE: The online payment interface identifies a valid owner by matching the street address with the owner name entered by the user. If the name entered by the user does not match the name on the community website, the account is rejected. This stricture helps prevent fraud and user error.
Next, confirm your profile information. Much of this information is pre-populated, so the setup should just be a matter of confirming the information is correct. Once this section is complete, an account has been successfully created, and you may now set up a bank account or credit card from which to make payments.
I am ready to start, where do I go from here?
To gain access to ComWeb, our office must have a valid email address on file. Please email mwortham@pmsiofflorida.com or jbernard@pmsiofflorida.com. Once your email is received, ComWeb will email you a Registration Link.
If you have already activated your ComWeb account, you can access it through https://pmsiflorida.com/ under “Pay Dues Online” tab, then click on “Registered ComWeb owners”.